Help & Support

Quick guides for NotesMaker.ai features, plus the fastest way to contact support.

Contact supportAsk AI AssistantCredits & Billing
Getting started

A quick orientation to NotesMaker.ai’s dashboard and navigation.

  • Sign in and open the dashboard from the sidebar.
  • Use AI Tools for educator workflows and Student Hub for learner workflows.
  • AI Assistant lives in the sidebar and supports chat + history.
  • Use Help & Support for guides and contacting our team.
Go to DashboardAI ToolsStudent Hub
AI Tools

Use educator tools to generate content, drafts, and classroom materials.

  • Browse tools by category and search by keyword.
  • Open a tool, provide inputs, and generate outputs.
  • Export results (PDF/TXT) and review Generation History.
  • Save useful outputs to your library where applicable.
Educator ToolsGeneration HistoryMy Library
Student Hub & Study Rooms

Give students a focused set of tools and resources in dedicated rooms.

  • Create a Study Room, assign Student Tools, and add students by email.
  • Students must sign in with the invited email to access the room.
  • Invite links can auto-enroll students and land them directly in the room.
  • Use Learning Resources as a curated space for student materials.
Study RoomsStudent ToolsLearning Resources
Resource Hub

Download templates, examples, and curated resources to support learning.

  • Browse resources and open details in a new tab.
  • Admins can manage Resource Hub items from the Admin panel.
  • Filter by category and search by keyword.
Resource HubContact Support
AI Assistant

Chat with NotesMaker.ai’s assistant with saved conversation history.

  • Use quick actions to start common workflows.
  • Chat history is saved and can be revisited from within the assistant.
  • If the UI looks large on smaller screens, it scales down responsively.
Open AI Assistant
Credits & Billing

Purchase credits and manage billing from your dashboard.

  • Open Credits & Billing to buy a package or choose a custom credit amount.
  • Each generation consumes credits based on the tool’s configured cost.
  • If a purchase does not complete, wait a moment and try again, or use another card and contact support if it keeps failing.
Credits & Billing
Help & Support

Contact support and resolve common issues quickly.

  • For product help, use the documentation and feature guides above.
  • For account or billing issues, contact support and include screenshots + steps to reproduce.
  • If a page keeps misbehaving, try a hard refresh; if the issue continues, contact support with what you were doing and any error message you see.
Contact SupportFAQ
Help & Support - NotesMaker.ai